Injury claims by cruise passengers are governed by federal maritime law and the ticket contract, which can set where and how quickly a claim must be brought.
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A passenger hurt on a cruise, whether in a fall on deck, in an accident on a ship-run excursion, through inadequate medical care on board, or in an assault, generally has a claim under federal maritime law rather than the law of any state. The cruise line owes passengers reasonable care under the circumstances (Kermarec v. Compagnie Generale Transatlantique, 358 U.S. 625 (1959)). For dangers such as a slippery surface, that usually means the passenger must show the cruise line knew or should have known about the hazard.
The ticket is a contract, and its fine print matters more than in almost any other injury claim. A forum-selection clause that requires suit in one particular court is generally enforceable, even against a passenger who lives across the country (Carnival Cruise Lines, Inc. v. Shute, 499 U.S. 585 (1991)). Federal law also lets a vessel owner shorten the time to give written notice of an injury claim and to file suit, as long as the contract periods are no shorter than the minimums the statute sets (46 U.S.C. § 30508). Those contract periods are usually far shorter than an ordinary state limitation period. A clause that tries to excuse the owner from liability for its own negligence in causing personal injury is void (46 U.S.C. § 30509).
Two further rules matter often. A federal appeals court has held that a cruise line can be vicariously liable for the negligence of the ship's doctors and nurses (Franza v. Royal Caribbean Cruises, Ltd., 772 F.3d 1225 (11th Cir. 2014)), departing from an older rule that treated them as independent contractors. And the Cruise Vessel Security and Safety Act requires certain safety features and requires cruise lines to report alleged serious crimes on board to the FBI (46 U.S.C. § 3507). Crew members injured at work are under a different regime, the Jones Act and the general maritime law of seamen.
Report the injury to the ship's staff before you disembark and ask for a copy of the incident report, photograph the scene, keep the ship's medical records and get the names of witnesses. Then read your ticket contract for the notice deadline, the filing deadline and the named court, and speak to a maritime injury lawyer promptly. The contract deadlines run from the date of the injury, they are much shorter than most people expect, and a claim filed in the wrong court or after the contract period can be lost entirely.
Worried about the cost? A lawyer can be hired for one part of a case only (limited-scope representation), may be paid from what a claim recovers (contingency fee), or may be free through a pro bono program or legal aid; a court can also waive its own filing fees.
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