Injury claims against bus companies and transit agencies, which owe passengers a heightened duty of care, and whose public status can impose short claim deadlines.
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A bus company that carries the public for pay is a common carrier, and many states hold common carriers to a heightened duty of care toward their passengers, often described as the utmost care and diligence for their safe carriage. California's statute is an example (Cal. Civ. Code § 2100). That standard covers more than the driving: boarding and alighting, sudden starts and stops, maintenance, and protection of passengers from foreseeable harm. The company is generally also responsible for its driver's negligence on the job.
Who operates the bus changes the claim. Interstate charter and tour buses are regulated by the Federal Motor Carrier Safety Administration, which sets driver qualification, hours-of-service limits specific to passenger carriers (49 C.F.R. § 395.5) and higher minimum insurance for buses than for most trucks (49 C.F.R. § 387.33). City transit and school buses are usually run by public agencies, and claims against a public body are governed by the state's tort claims statute. Those statutes commonly require a written claim to be presented to the agency within a short period before any lawsuit can be filed, and some also cap the damages. California's Government Claims Act is one example (Cal. Gov. Code §§ 911.2 and 945.4).
Bus crashes often involve many injured people and several possible defendants, including the operator, the driver, a maintenance contractor, a vehicle manufacturer and other motorists. When an insurance policy limit is smaller than all the claims together, the order and timing in which claims are made can matter.
If the bus was run by a city, county, transit authority or school district, speak to a lawyer right away, because the deadline to present a written claim to a public agency can be very short and missing it can bar the case. Note the bus number, route and time, photograph your injuries and the scene, and get the names of other passengers. For a charter or tour bus, the carrier's federal registration and insurance can be checked through the FMCSA.
Worried about the cost? A lawyer can be hired for one part of a case only (limited-scope representation), may be paid from what a claim recovers (contingency fee), or may be free through a pro bono program or legal aid; a court can also waive its own filing fees.
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